Terms and Conditions

Effective Date: 2025-09-01

Welcome to Amber Warehouse (“we”, “our”, “us”), operated by UAB AMBERHOME LT. These Terms and Conditions govern your use of our website www.amberwarehouse.com (the “Site”), the purchase of goods through our online store, and any related services we provide. By accessing or using our Site, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

Company Information

UAB AMBERHOME LT
CC: 302924098
VAT: LT100007381310
 Address: Laisves 65, Kretinga, Lithuania
Phone: +37060611204
Email: [email protected]

Eligibility

By using our Site and placing an order, you confirm that you:

  • Are at least 18 years of age, or have parental/guardian consent.

  • Have the legal capacity to enter into binding contracts.

  • Are purchasing products for personal use or as a gift, not for resale unless expressly authorized.

Products & Availability

  • We make every effort to ensure that product descriptions, prices, and images are accurate. However, slight variations may occur due to natural product differences, especially with amber items.

  • All products are subject to availability. If an item is unavailable after your order, we will notify you and issue a full refund.

Pricing & Currency

  • All prices on our website are listed in Euros (EUR).

  • We reserve the right to change prices without prior notice. Price changes do not affect confirmed orders.

Payments

  • We accept the following secure payment methods:

    • Stripe – Visa, Mastercard, Apple Pay, Google Pay

    • NOWPayments – Cryptocurrency payments

    • PayPal – Pay with PayPal account or supported credit/debit cards via PayPal’s checkout

    All transactions are encrypted and processed through secure third-party payment gateways. We do not store your payment card details.

Shipping Policy

Our Shipping Policy is as follows:

1. Worldwide Free Standard Shipping
We provide FREE standard shipping to all countries worldwide. Orders are dispatched via Lithuanian Post, using registered priority mail to ensure secure delivery.

2. Delivery Timeframes

  • Europe: Expected delivery within 5–10 business days.

  • Rest of the World: Delivery generally takes 14–30 business days.

3. Express Delivery Option
For urgent needs, we offer express shipping via FedEx, delivering in 1–3 business days for a flat rate of €35.

4. Order Processing
Orders are typically shipped the next business day after they’re placed.

5. Customs Duties & Import Taxes
Customers are responsible for all customs duties, import taxes, and clearance fees applicable in their country.

Returns & Refunds

Please refer to our full Return Policy. In summary:

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, in original packaging, with all tags intact.

  • Return shipping costs are the responsibility of the buyer.

  • Refunds are processed within 10 working days after inspection.

  • Exchanges are not offered.

Order Cancellation

  • You may cancel your order before it is shipped for a full refund.

  • Once shipped, you must follow our Returns Policy.

Intellectual Property

  • All content on our Site, including images, logos, product descriptions, and designs, is owned by UAB AMBERHOME LT or licensed to us.

  • You may not reproduce, distribute, or use our content without written permission.

Privacy & Data Protection

We respect your privacy and handle your data in compliance with the EU General Data Protection Regulation (GDPR).

  • We collect information necessary for processing orders and providing services.

  • We use Google Analytics, Google Search Console, Facebook Pixel, and Yoast SEO to improve website performance and marketing efforts.

  • By using our Site, you consent to the use of cookies and tracking technologies.
    For full details, please see our Privacy Policy.

Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.

  • Our liability for any claim will not exceed the amount you paid for the product in question.

Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, postal disruptions, or pandemics.

Governing Law & Jurisdiction

These Terms and Conditions are governed by Lithuanian law. Any disputes shall be resolved in the courts of Lithuania.

Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

UAB AMBERHOME LT
Laisves 65, Kretinga, Lithuania
Phone: +37060611204
Email: [email protected]